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ONBOARDING Launch Instructions

  • icon128x128
  • Facebook
  • Instagram
  • Twitter
  • unnamed (12)
  • YouTube
  • Snapchat

What Is Habu? 

Habu is a Consumer Data Platform (CDP) that provides you with Unified IDs, enables cross-channel user deduplication, AND audience analysis.

What’s Needed to Set up Habu?

Online DATA: Tracking pixel on the header of your home page to aggregate ‘online users’ and segment into data cohorts for targeting and analysis and deduplication.

Offline DATA: A Relevant CRM file in .CSV format. The File can consist of past purchasers, and email distribution lists that can be uploaded via a secure DropBox folder that we’ll set up for you.


Resource Required: Website administrator, Estimated Time: 15 minutes

After Habu set-up, your audiences will be synchronized and de-duplicated across all the channels below and you’ll receive Cohort Analytics Reports with detailed demographic and interest profiles of each cohort.

 

Below are detailed activation instructions for set-up within in each channel to be included in the campaign. For all accounts below, we will only be able to publish 'dark posts', which can only be seen by targeted users and will not appear on your account profile.

 

WHAt's Needed to setup Facebook and Instagram:
 

Advertiser Access & Conversion Tracking:  This PROVIDES us WITH the ability to serve sponsored ads from your account.
 

BELOW are instructions on granting us advertiser access and setting up conversion tracking:

  1. Go to Business Settings
     

  2. Click Users > People
     

  3. Towards the top left, click Add
     

  4. Enter ‘drew@tiqiq.com’ and assign Employee Access
     

  5. On the left, select ‘Pages” and then select the Facebook page you would like us to serve ads from
     

  6. Assign ‘Create Ads
     

  7. On the left, select ‘Pixels’ and then select your Facebook pixel
     

  8. Assign either ‘Standard’ or ‘Admin’ access (either option works fine)
     

  9. Confirm there is a blue ‘1’ next to both Pages and Pixels and then click ‘Invite

If you do not have a Facebook pixel already placed, after Step #5 above, you can click ‘Invite’. Following that, we will create and send over a pixel tag that can be implemented on your primary ticketing ‘Thank You’ page. Additional info and instructions on adding people to your Facebook pixel can be found here. 

Resource Required: Facebook administrator, Estimated Time: 5 minutes

Facebook/Instagram Creative Specs
 

ad specs for Facebook and Instagram ads:
 


Video is highly preferred, if available, and can be provided in a .mpeg or .mov file. 15 second videos perform at the highest rate, followed by 30 seconds, and 60 seconds.

 

What’s Needed to Set up Twitter?
 

Advertiser Access & Conversion Tracking: Ad Manager access within Twitter 

 

BELOW are instructions on granting us Ads Manager access:

  1. When logged in to Twitter Ads, go to the top right of the page and select the drop down on your Twitter Ads Account. Once there, select 'Edit access to account'
     

  2. Select ‘Ad Access
     

  3. Enter the handle ‘Ticket_IQ’ and then select ‘Ad Manager’ and ‘Can compose promotable tweets’.

Resource Required: Marketing manager, Estimated Time: 5 minutes

Creative Specs
 

ad specs for TWITTER ads:

 

 

What’s Needed to Set up Google and YouTube?
 

Conversion Tracking Pixel: We will create and send a javascript pixel to be placed on the ‘thank you’ page of your primary ticketing partner that will attribute conversions and revenue from FanIQ. 

Resource Required: Marketing Resource to place pixel via self-service, or send to primary ticketing partner, ESTIMATED TIME:
APPROX. 1 HOUR
 

Creative Specs
 

ad specs for Google Display and YouTube Video ads:
 

 

What’s Needed to Set up SnapChat?
 

Conversion Tracking Pixel: We will create and send a javascript pixel to be placed on the ‘thank you’ page of your primary ticketing partner that will properly attribute conversions and associate revenue from FanIQ.

Resource Required: Marketing Resource to place pixel via self-service, or send to primary ticketing partner, estimated time:
APPROX. 1 HOUR
 

Creative Specs
 

ad specs for SNAPCHAT ads: